Senior Independence Home Care LLC, also known as Senior Independence Home Care, uses information provided through our website, recruiting forms, phone calls, and text messaging to respond to inquiries and communicate with prospective caregivers.
Information We Collect
We collect information you provide, such as your name, phone number, email address, city, caregiving experience, work availability, and responses to recruiting questions. Our recruiting phone system uses an AI assistant and may process call recordings, transcripts, summaries, and messaging consent records.
How We Use Information
We use this information to respond to requests, review caregiver inquiries, coordinate recruiting conversations, send requested information, and maintain records of communication and messaging preferences.
Text Messaging
With your consent, we send a text containing our caregiver prescreen link. We send one link message per request unless you request a resend. Message and data rates may apply.
Text messaging is optional. You may continue the recruiting process by phone without agreeing to receive texts. Providing a phone number or submitting a form does not automatically enroll you in text messages.
Reply STOP to opt out of text messages. For assistance, contact us at 248-716-4818 or seniorindependence1@gmail.com.
Information Sharing
We do not sell personal information. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with third parties for their own use.
We use service providers to operate our website, forms, phone system, and messaging services. These providers process information as needed to provide those services on our behalf. We may also disclose information when required by law.
Information Retention
We retain information as needed for the purposes described in this policy, including recruiting communications, consent and opt-out records, and applicable recordkeeping obligations.
Your Choices
You may contact us to request access to, correction of, or deletion of information you provided. Some records may need to be retained for legal obligations or to honor your opt-out preferences.
Please do not submit Social Security numbers, banking details, or sensitive medical information through general website inquiries or recruiting text messages.
Policy Updates
We may update this policy by posting a revised version on this page.
Contact
Senior Independence Home Care LLC
Phone: 248-716-4818
Email: seniorindependence1@gmail.com
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